do you have the same version of Outlook as the other software you are
importing from eg Both 2002?

Could you explain your exact steps please?

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

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"skydive safety" skydive wrote in message
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My problem is that when importing into outlook. I select the file to
import
then the next screen does not allow me to go any further as the next
button
and the map custom fields button are greyed out.

I have spent many hours now trying to find a solution and followed lots of
advise, so far I have tried importing from access, excel, csv and have the
same problem with them all.

I updated my installation so everything is loaded correctlt, I ran the
detect and repair and all seems ok.

I do not have a box to tick in the import system which a lot of forums
mention. 2002 obviously does not have this or its extremely well hidden.

Can anyone help please