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Old March 20th 08, 08:21 PM posted to microsoft.public.outlook
Shopchops
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Posts: 5
Default Incoming safe mail going into junk mail folder. Please help!!!

I don't know what's happening but this just started after we reinstalled out
Outlook 2003 after my computer crash. I've been using outlook 2003 for five
years and this has never happened before. Please help!

Most all of my customer's emails that come into my inbox are automatically
diverted to the junk email folder. I have the junk email option set of "no
filtering" but it is still doing this! It is even puttng customer's who are
all in my contact listy AND I have marked individually as "safe" mail.
Please help. This is almost ruining my business as I have missed some
important emails because of this. Is there another setting somewhere I can
look for?

The ONLY rule I have set up in rules wizard is for "junk mail", but it is
set only to move email with certain words in it so I can't imaging this would
be causing it. None of my customers ever use words like "sex" "viagra" etc.
in their emails!
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