Click ToolsE-mail AccountsView or change existing directories or address
booksNext. Select "Outlook Address Book" and click Change. Remove the top
two "Contacts" entries from the list. Close the dialogue. Stop and restart
Outlook. Now what happens?

My Contacts list is now being displayed.

Thank you for giving me a clear concise answer.

KC


--
KC


"Brian Tillman" wrote:

KCav wrote:

I clicked on the Outlook icon and looked at the Navigation Plane and
found only Personal Folders and Active Folders. I did not find
Contacts. I clicked on Personal Folders, and still did not find
Contacts.

"Active" folders? I'll bet it says "Archive".

Which Navigation Pane view are you using?

Then I went back to the Status bar and clicked on GO. A menu
popped-up. I pointed to Contacts and clicked, and my Contacts were
displayed. Obviously my Contacts are in Outlook, but why didn’t they
appear in the Navigation Plane?

I suspect you're using the Mail view of the Navigation Pane, which displays
only mail folders. Click the COntacts of Folder List button at the bottom
of the pane.

Oh, I see, there is a tab near the bottom of the pane. If I pull it
up, Contacts appears as an item in the Navigation Pane. If I click on
the word Contacts the list opens. But my problem is not solved. When
I click on To, on an untitled message, Contacts should open, but
instead a pop-up box displays the error message, “The address could
not be displayed”

You have your Outlook Address Book service configured correctly.

When I clicked OK another pop-up box called “Select Names” appeared
and I press the down arrow on "Show Names from list" and the word
Contacts appears three times! When I clicked on the first two
noting happwns, but when I clicked on the third Contact lis my
contacts open.

Click ToolsE-mail AccountsView or change existing directories or address
booksNext. Select "Outlook Address Book" and click Change. Remove the top
two "Contacts" entries from the list. Close the dialogue. Stop and restart
Outlook. Now what happens?

Next I got out Windows Explorer and looked for pst files on my hard
disk. I looked in C:\Documents and Settings\Kenneth Cavanaugh for
PST files, and found them in folder Applications Data
\Microsoft\Outlook and in Local\Microsoft\Outlook.

Ask Outlook which PSTs you're actively using. Click FIleData File
Management and note the PST paths you see. Click
ToolsOptionsOtherAutoArchive and note the PST paths you see. It's OK for
the archive path to be listed in the Data File Management list. WIth those
two locations, you should know all of the PSTs Outlook is currently
referencing.

Which folder do the pst files belong in, Application Data or Local
Settings?

The default location is the Local Settings one, but there's nothing magical
about what folder contains the PST. You can have a PST in any folder on
your hard drive, as long as you have read/write permission to it.
--
Brian Tillman [MVP-Outlook]