1. Outlook Version = Outlook 2003
2. "library of Outlook forms...." = Yes, a bunch of .oft files.

"Sue Mosher [MVP-Outlook]" wrote:

Outlook version? Does "a library of Outlook forms on a network drive" mean a bunch of .oft files?

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54


"CCripe" wrote in message ...
We have a library of Outlook forms on a network drive. All of a sudden a few
users cannot open ANY of these forms. They get the following message, "The
custom form could not be opened. Outlook will use an Outlook form instead."

On the individual computer, I cleared the forms cache and also made sure the
"Send form definition with item" box is not checked.

This started with one person....now there are three or four who cannot open
the forms. Ideas?