groversdad wrote:

I don't know. It's a 'Conexant SmartHSFi V92 56K Speakerphone PCI
Modem'. Is there any place I could find out.

Sure. Dell has the information. Ten seconds at Google produced this:
http://support.dell.com/support/edoc...1/en/intro.htm

The modem supports caller ID. However, your software must as well, and
Outlook doesn't, as far as I know. I don't think Outlok knows anything at
all about modems.
--
Brian Tillman [MVP-Outlook]