Your post probably makes sense to you because you know what you mean. No one
else could, however.
To clarify your post you will need to explain where it is you want to change
the display name and by what steps you are entering the recipient
information.
Read this primer first, so you'll understand the difference between
autoresolution and autocompletion and then understand why your post is too
vague to permit an answer.
http://home.indy.rr.com/russval/autocompletion.htm
--
Russ Valentine
[MVP-Outlook]
"Bob Day" wrote in message
...
Using 2003 with BCM V2...

Sometimes I have the hardest time changing an email so that it displays
correctly. Usually, it will add the persons name automatically, but
sometimes it won't.

I change an email/contact person by
1) change the contact name in the contact record
2) double click on the email
3) change the email
4) click OK

Sometimes the Display as has the person name from the contact field, other
times it is the email only, with NO way to correct it.

Any ideas?

Bob Day