What are you trying to dial?
Virgin cable is an allways on service, and as such your Outllook accounts
would normally be set to connect via Lan
I assume NTL supplied you with their standard cable modem connected by usb,
or is yours via set top box?

"Donald Doman" Donald wrote in message
...
Dear Sirs/Mesdames,
My automatic phone dialing used to work fine. I have windows XP with
Outlook
2003 (I think). I can happily send faxes from Word so the modem works ok.
but
when I try to dial I get "Unable to complete an operation requested by the
automatic phone dialer. Please make sure your modem, phone and phone line
are
working properly".
The situation may have commenced soon after, but not at the exact time
that
I transferred to the NTL (Now Virgin) UK cable phone service with a
broadband
connection - but as I say the fax still dials.
The computer has alwayse used an Agere Systems PCI soft modem internally
and
this is still set up in the line propeties box under dialing options. I've
tried changing various things and have certainly not improved anything.
I would be most grateful if you could assist. I found the automatic
dialing
a boon.
Yours sincerely,
Barry Hursell