thank you for the reply

could my smtp and pop settings affect this dl of emails into many multiple
of the same email.

I have smtp =587
pop3=110

thanks for the response, I will look into the MSS and see if they have an
idea of a fix. in the mean time I will keep working on it.
"neo [mvp outlook]" wrote in message
...
Unfortunately there isn't any help pages that I am aware of. The person
that I used to bug in Microsoft to take a peek at these types of things
retired. Basically what you would look for is where Outlook is getting
hung up on pulling the same message id multiple times.

The other option to you is to contact Microsoft Product Support Services
and ask them to take a look at the log. I'm guessing that they have a
cheat sheet on what "STD53" means. Outside of that, the best thing I can
say is that by searching Google for "violate std53" shows that the POP3
server isn't returning how many items are in the pop3 mailbox. The mail
server actually returns "+OK POP3 clients that break here, they violate
STD53" because the server was actually expecting a "LIST message #"
rather than just "LIST".


"mobile" wrote in message
. ..
hello

how do I read a outlook log file to troubleshoot, is there a definition
page somewhere, here is an example.

+OK POP3 clients that break here, they violate STD53.

is the one message I see that has a problem of some kind.