are you 100% sure 2 copies are going to one acct and not 1 copy to each acct
but both are placed in the same local inbox?

do you have different username and passwords for user1 and user2?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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"MGedge" wrote in message
...
Okay, I'm relatively new to Outlook 2007 or Outlook in general, but I've
been
asked to solve a problem because they think I know what I'm doing.... :-)
I installed 2007 on this computer recently and one of our know-it-all
people
reconfigured it for me somehow. The computer was set up so that it would
receive emails from 2 different email accounts (user 1 & 2). Problem is,
when
an email is sent to user 1 and cc'd to user 2, user 1 gets two copies of
the
email and user 2 receives none. This is done with no rules applied. Now,
Mr.
know-it-all created a rule that would send the emails to his inbox. When I
apply the rule, send an email to user 1 and cc to user 2, user 2 gets two
copies and user 1 receives none. Can someone please explain what other
setting could be the root of this problem? Is there a bug somewhere or is
there some other setting that needs to be addressed? Thank You.