Okay, I'm relatively new to Outlook 2007 or Outlook in general, but I've been
asked to solve a problem because they think I know what I'm doing.... :-)
I installed 2007 on this computer recently and one of our know-it-all people
reconfigured it for me somehow. The computer was set up so that it would
receive emails from 2 different email accounts (user 1 & 2). Problem is, when
an email is sent to user 1 and cc'd to user 2, user 1 gets two copies of the
email and user 2 receives none. This is done with no rules applied. Now, Mr.
know-it-all created a rule that would send the emails to his inbox. When I
apply the rule, send an email to user 1 and cc to user 2, user 2 gets two
copies and user 1 receives none. Can someone please explain what other
setting could be the root of this problem? Is there a bug somewhere or is
there some other setting that needs to be addressed? Thank You.