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Old July 30th 07, 02:44 AM posted to microsoft.public.outlook
K. Orland
external usenet poster
 
Posts: 704
Default Outlook has stopped working

Since there is not yet a standard set for spyware detection as there is for
viruses, I would recommend that you use the Trend Micro online virus scan in
addition to the antivirus you're already using. I would also recommend that
you download and install two antispyware apps and run them since I've seen
them pick up viruses that antispyware doesn't. Just to make sure.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Jim" wrote:

Well I dont think I have any viruses or spyware. I am running the new Zone
alarm for Vista and it is quite aggressive.



"K. Orland" wrote:

I have found event ID 29 easily enough but not related to Outlook. Have you
ensured that you have no viruses or spyware?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Jim" wrote:

I am running Vista home premium and Outlook 2007. After about 10 minutes
My Outlook will hang and gray out and say Outlook has stopped working. It
apprears it may be looking for some file or there is a software conflict but
I dont know
what it is. I have uninstalled and reinstalled and run Repair a few time
but no solution.
I get this---- (can find no event 29 on any MS support site)

Log Name: Application
Source: Outlook
Date: 7/11/2007 1:11:22 PM
Event ID: 29
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jim-PC
Description:
The store C:\Users\Jim\AppData\Local\Microsoft\Outlook\Outlo ok.pst is being
re-pushed to the indexer for the following reason: MAPI Start Page deleted.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Outlook" /
EventID Qualifiers="16384"29/EventID
Level4/Level
Task0/Task
Keywords0x80000000000000/Keywords
TimeCreated SystemTime="2007-07-11T17:11:22.000Z" /
EventRecordID33835/EventRecordID
ChannelApplication/Channel
ComputerJim-PC/Computer
Security /
/System
EventData
DataC:\Users\Jim\AppData\Local\Microsoft\Outlook \Outlook.pst/Data
DataMAPI Start Page deleted/Data
/EventData
/Event

Any ideas would be welcome.
Jim



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