I know what the instructions say. You just copied and pasted them. The
instructions contain alternatives. You did not state which alternatives you
used nor what the status of your Contacts Folder and Outlook Address Book
Service were in the first place.
When you open the address book in Word, what appears in the "Show Names from
the:" box? What do you see when you open the address book in Outlook?
--
Russ Valentine
[MVP-Outlook]
"psale" wrote in message
...
First, as detailed in the KB article you refered me too, and because I'm
running Outlook 2003, I performed the following operations:
. Microsoft Office Outlook 2003
1. On the Tools menu, click E-mail Accounts.
2. Click to select View or change existing directories or address books,
and
then click Next.
3. If your Outlook Address Book is listed, click Cancel, and then go to
the
steps in the "How to Mark Your Contact Folder for Use with Your Address
Book"
section.
4. If your Outlook Address Book is not listed, click Add.
5. Click to select Additional Address Books, and then click Next.
6. Click to select Outlook Address Book, and then click Next.
7. Click OK when you receive the prompt that the address book you added
will
not start until you click Exit from the File menu.
8. Click Finish.
9. Click Exit from the File menu, and then restart Outlook.
Next, I performed following operations:
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as
an e-mail address book check box, type a descriptive name, and then click
OK.
Lastly, I rebooted my XP Pro PC, not simply stop and restart Outlook 2003,
then I restarted Word 2003 and attempted to "Insert Address" via both Word's
"Insert Address" command and "Envelopes and Labels" "insert Address"
command
with the result that nothing what so ever is inserted.
Put differently, I attempted to remedy the problem I described in detail
in
my first post by following exactly each appropriate step in the KB article
you kindly refered me too. I do not know why Word 2003's "Insert Address"
command suddenly stopped working.
-
Peter Sale
USA
"Russ Valentine [MVP-Outlook]" wrote:
No. Perhaps you should provide some clear, detailed information since we
could have no idea what you did and what happened.
--
Russ Valentine
[MVP-Outlook]
"psale" wrote in message
...
I followed the directions contained within the KB article you directed
me
too, and still no joy. Any other suggestions?
-
Peter Sale
USA
"Russ Valentine [MVP-Outlook]" wrote:
You appear to have corrupted your Outlook Address Book. Reset it.
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]