I followed the instructions to restore & now I can turn off all Norton
Internet Security EXCEPT the anti-virus and automatic updates. When I open
the options menu to turn off these two features, the program locks up on me
completely. This wasn't true earlier when I was able to turn off the
anti-virus before.

"PA Bear" wrote:

Try the section entitled "To restore the default General and Trojan horse
firewall rules" at this page:
http://service1.symantec.com/Support...05083015103436

If no joy, Disable protection, reboot, and re-enable it.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


donna wrote:
yes, but I shut it completely off to make sure that this wasn't what was
interfering with OE and there was no change whatsoever in the OE function.

"PA Bear" wrote:

Are you running Norton Internet Security or Personal Firewall?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

donna wrote:
I just downloaded the latest Windows XP Updates and have SP2 on this
system. However, when I rebooted, I can no longer send or receive
msgs in OE6. I can open the program OK & can also surf the Internet
with IE. I don't receive any error messages but sometimes have
trouble shutting OE down. I also tried turning off my anti-virus
program, but this didn't help. Could there be a problem with a
Windows Update that is causing this to happen?