Jocelyn, the link you provided no longer leads to the article you were
suggesting; also, i've removed norton internet security and antivirus
software and the problem persists; hopefully, the link you recommended will
help. thanks.

"Jocelyn Fiorello [MVP - Outlook]" wrote:

See if this article gives you any more ideas to try:
http://support.microsoft.com/?kbid=813514

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
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"Sylvia" wrote:

This is the message I getting:

....... Receiving' reported error (0x800CCC0F) : 'The connection to the
server was interrupted. If this problem continues, contact your server
administrator or Internet service provider (ISP). The server responded: +OK
31209 octets follow.'

I have tried disabling Norton Virus Protection and my firewall. Nothing
changes. i still keep getting this message. Please help.