I have just purchased a new laptop, installed Office 2007 (no previous
software exists) and am working on XP pro.
I am ALSO and experienced user of Outlook and know how to set up
accounts--as it appears Denzil does also.
The inane responses to his mail don't seem to be particularly helpful,
although I admire his tact and diplomacy.
The reason I'm writing is that I too am experiencing the same lousy pop-up
window asking for the network password which although is configured correctly
IS not allowing mail in. The window is also popping up with other programs
(including this one when I hit "reply" for this thread!)
There is clearly a microsoft glitch in this one that requires a microsoft
fix!!
Since this is a new computer, I don't have a precedent to point to, but I
have done a few things prior to trying to receive mail--including downloading
Microsoft Defender. I now feel compelled to dump it, but have found in the
past that uninstalling and reinstalling software is the fastest way to taking
up tons of computer memory! I hate to begin this way.
I NEARLY bought the mac book -- may still do it....
What is the latest Microsoft slogan? "Trust us?" I'm trying!
Mary
"Diane Poremsky [MVP]" wrote:
Is the server name correct? Are you using the correct authentication
methods? Are you using a spam or virus scanner on your mail? (if so, disable
them)
Do you need to authenticate to send? If so, the problem isn't with the pps
because it's working one way. If it fails in OE too, then it's not something
in OL and just having OE open should not cause OL to ask for a password.
What was the link your were given before?
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
"Denzil" wrote in message
...
I got one lonely little reply to my earlier post on this topic, offering a
link to a Microsoft reference that was "not available." I can't receive
mail in Outlook 2003 on XP due to refusal of my (correct) Password by my
mail server - and a dialog box headed "Enter Network Password" keeps on
appearing over and over again, as long as Outlook (or Outlook Express)
remains open. The Network Password box that appears already has a correct
User Name and Password filled in!
I have closed and reopened my Outlook 2003 mail account, run Detect and
Repair, uninstalled and reinstalled MS Office 2003, checked with my ISP
(everything AOK), and something else I'll tell you about in a minute.
Webmail is OK - receive and send. I can send on my POP3 in Outlook but
don't receive - to repeat, ostensibly due to refusal of my Password by the
mail server. Newsgroups are working perfectly, I'm set up with Outlook
Express as my newsgroup reader.
I was told, and got hold of an article, that my problem has been around
for years and is due to a faulty Password retained in XP's registry. I
went in and, with help, deleted the entry under the Protected Storage
System Provider. This advice then tells you to go on and re-enter your
Password in Outlook. Trouble is the Password is still there on opening and
if you remove the check mark to retain the password, the password box
grays out. Anybody know about this problem - more importantly, anybody got
a solution to this problem? Thanks, Denzil.