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Old February 6th 07, 07:04 PM posted to microsoft.public.outlook.contacts
jimmymac
external usenet poster
 
Posts: 15
Default Why don't my contacts show up when I hit the "to" button?

Is it possible that the I don't have the appropriate permission to
modify/delete the address book? I used "Easy Transfer" to move the data from
my old system to the new one BUT my username on the new system is different
from the new one.

"Russ Valentine [MVP-Outlook]" wrote:

You need to remove the Outlook Address Book service from your profile,
restart Outlook, then re-add it. I've never seen anyone for whom the
"Remove" option was not available, but if that is indeed your case, then
create a new Outlook profile from scratch.
--
Russ Valentine
[MVP-Outlook]
"JimmyMac" wrote in message
...
Thanks, but that doesn't work.
1.) In Outlook 2007 when I select Tools/Account Settings and the Address
Book tab, Outlook Address Book is listed. The "Remove" button is greyed
out.
If I click on the "Change" button, I get a pop up window that is empty,
showing no "Outlook Address Books". If I then click the "remove" button
on
that screen, nothing happens.
If I close that window and return to the "Address Books" tab on the
Account
settings window and select the "New" button, select "Additional Address
Books", click next and select "Outlook Address Book", I get an error
message
saying that "This account or directory type already exists and cannot be
specified twice."

2.) When I select "Properties" on the Contacts folder and select the
"Outlook Address Book" tab, the checkbox for "Show thsi folder as an
e-mail
AddressBook" is not checked, but it is greyed out so I can not check it.

Something must've gone wrong during the Easy transfer process. I need
help
here.

Thanks!
-Jim



"Russ Valentine [MVP-Outlook]" wrote:

Easy transfer never configures your Outlook Address Book. You need to do
that for yourself, the same as always:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"JimmyMac" wrote in message
...
I have the same problem. I am using MS Office Standard 2007 on a
Windows
Vista Home Premium OS. I used the "Easy Transfer for Windows Vista"
when
I
installed Vista. All my emails, appointments and contacts show up
fine.
However, somehow my Contacts are not linked with my address book. When
I
attempt the fix that you describe, the check box for "show this folder
as
an
email address book" is greyed out and I can not select it.

Any ideas?
Thanks,
-Jim Mc


"Ben M. Schorr - MVP" wrote:

Aloha vtotter,

What version of Outlook are you using?

Right-click the Contacts folder, go to Properties | Outlook Address
Book
and check the box for "Show as E-mail Address Book."

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

I am helping an elderly couple set up Outlook so they can more
easily
access
their emails. Unfortunately, when I go to compose a new email and
hit
the
"to" button, the contact dialog box comes up, but there are no
contacts to
choose.
However, there are contacts in the address book.









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