I just about to do this when it turns out (the user neglecting to tell me)
that the laptop is using the extended display (using external monitors -two
that is) and when they switched the display back to laptop, whoop, there it
is!! the address book. amazing.

I told him to get an update for the video driver.

thx for the suggestion. I will use it when I need to.


"Brian Tillman" wrote:

Austin wrote:

This pertains to Outlook 2003 SP2 - Outlook also has been
de-installed and re-installed.

Issue is not when one clicks the Address Book button in the toolbar,
but when one clicks either the TO: button on the new mail message or
the ADD OTHERS: button on a new meeting request, Outlook locks.
Usually the AB pops up and you select a address from the listings.

If this were happening to me, I'd remove the Outlook Address Book service
from the mail profile (ToolsE-mail AccountsView or display existing
directories or address booksNext, select Outlook Address Book, click
Remove), stop and restart Outlook, and add it back in again.
--
Brian Tillman