Frank wrote:

re Emailing...
When I click the little address book icon next to the "To" field in a
new Email I get a list of Email addresses.
I cannot figure out how this list is arranged.
If I have a contact in "My Contacts" with Full Name = Smith, John;
and File As = Smith, John; and Display As = Smith, John -- this
person still comes up as John Smith under "J" in the "Select Names"
list.

Click ToolsE-mail AccountsView or change exosting directories or address
booksNext. Select Outlook Address Book and click Change. Set your display
order there. Click OK, then stop and restart Outlook.
--
Brian Tillman