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**Craig**

Hi,

The problem was not solved.

Craig

"Alias~-" wrote in message
...
Craig wrote:
Thank you. Upon reading your response, both scanning incoming and
outgoing emails were unchecked.
Craig

You're welcome. Did it solve the icon in the systray problem?

Alias

"Alias~-" wrote in message
...
Craig wrote:
Disable Norton's email scan as it offers no added protection and can
cause problems with OE.
Could you please more specific on this line? I have been using NAV
for zillions of years. I always thought that NAV protected almost
everything because I have a blind trust in NAV somehow. I am
surprised to see that it does not protect. Please enlighten me.

Craig
I wrote *added* protection. If you were to try and run a virus, NAV
would still stick it's head out and stop it. It's just that OE and NAV
don't work together well and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions.
/paste

http://service1.symantec.com/SUPPORT...02111812533106

Alias

"Alias~-" wrote in message
...
Craig wrote:
I use OutlookExpress for emailing. My OS is WinXP Pro SP2.
In most cases, when I open and read a new email, the new email icon
in system tray disappears.
But once in a while, the email icon still remains in the system tray
even after deletion of the all new emails.
Is there anyway to fix this problem? Craig

If you select all the new messages and use shift + delete, the icon
won't go away. It could also be Norton. Disable Norton's email scan as
it offers no added protection and can cause problems with OE.

Alias