you need to use mail merge.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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"Maria" wrote in message
oups.com...
Hi All,

Is there a way that we can personalise email templates in Outlook 2003?
For example, in the e-mail template we want to have "Dear person'sname"
rather than addressing everyone in the same way "Dear pariticpant".

If there isnt a way, could anyone recommend how they are working around
this issue? this is a really important feature that we require.

Will outlook 2007 support personalised email templates?

thankyou, Maria K.